Your Questions, Answered
-
We offer a range of solutions designed to meet your needs, whether you're just getting started or scaling up to something bigger. Everything is tailored to help you move forward with clarity and confidence.
We sell our patented cooling panels, sell or lease our ThermoShade Oasis units, offer design and engineering services for permanent infrastructure, and can help coordinate installation, maintenance, and service.
-
Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.
-
We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.
-
You can reach us anytime via our contact page or email at hello@thermoshade.co. We aim to respond quickly - usually within one business day.
-
We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.
-
Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.
-
ThermoShade panels are designed to be low maintenance. We’ll do preventative maintenance to make sure everything is working properly. If a cooling panel does stop working, we will prioritize repairs.
-
ThermoShade panels are energy efficient. They operate passively during the hottest parts of the day and only start to consume power at night when temperatures have dropped. We like to pair them with solar panels so they can operate off the grid. When using AC power, the temporary shelters work with standard wall sockets.
-
Our materials are selected to be non-toxic and non-flammable. If a cooling panel is damaged and leaking phase charge material, the area can be cleaned with soap and water.